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Privacy Policy

Privacy

At nyamoteverde.com, we value your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, share and protect your personal information.

1. Information Collected

We collect the following personal information:

  • Contact details: Name, email address.
  • Payment Information: Details needed to process bookings through the Peek platform.

2. Collection Methods

We collect personal information through:

  • Contact forms: When you book accommodation or contact us.
  • Peek Platform: To process payments and manage reservations.
  • Tracking Technologies: We use various technologies to collect information about the use of our website.

3. Tracking Technologies

We use the following technologies to collect information and improve your experience on our website:

  • Cookies: We use cookies to remember your preferences and enhance your experience on our site. You can adjust the cookie settings on your browser to disable or delete cookies.
  • Google Analytics: We use Google Analytics to analyze how users interact with our website. This tool provides us with information about traffic and user behavior. You can learn more about how Google handles data in its Privacy Policy.
  • Facebook Pixel: We implement the Facebook Pixel to measure the performance of our advertising campaigns and perform remarketing. You can consult Facebook’s Privacy Policy for more details on the use of this technology.
  • Hotjar: We use Hotjar to analyze user interaction with our website through heat maps and session recordings. More information is available in Hotjar’s Privacy Policy.
  • Third-party scripts: We include various scripts for additional functionality such as live chat or polls. These scripts may collect data about user activity on the site.

4. Use of Information

We use personal information to:

  • Process and manage reservations: confirm and manage your accommodation reservations.
  • Communicate with you: Send you confirmations, notifications and updates related to your booking.
  • Improve our services: Analyze data to improve our offerings and user experience.
  • Advertising and marketing: Conduct advertising and remarketing campaigns based on user activity on our site.

5. Information Sharing

We share your personal information only with:

  • Peek Platform: To process payments and manage reservations. This platform has its own privacy policy that we recommend you review.
We do not share your information with third parties outside these contexts without your explicit consent.

6. Data Security

We take reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. We implement appropriate security practices to safeguard your information on our systems and on the Peek platform.

7. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and improve the functionality of the site. You can control the use of cookies through your browser settings.

8. Third Party Privacy Policy

Our web site may contain links to other sites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policy of any website you visit through our links.

9. Policy Updates

We may update this privacy policy from time to time. Any changes will be posted on this page with a new update date. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

10. Contact

If you have any questions or concerns about our privacy policy, please contact us at:

Email: [email protected]

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